Adaptive Funnels has doubled Katomaran’s conversions in no time, leading to a remarkable improvements in Katomaran’s customer engagement and sales metrics.
Katomaran has made a name for itself in the realm of custom application development, specializing in IoT and hardware development. With branches in India, Singapore, the USA, and the Middle East, they faced unique challenges in communicating complex product details across diverse languages and cultural contexts.
Language Challenges: Katomaran faced difficulties in connecting with customers across various countries due to language barriers, which are essential for fostering trust and comprehension.
Product Complexity: The sophisticated nature of IoT and hardware products posed a challenge in communicating details effectively through conventional methods such as phone calls or static website images.
The introduction of AdaptiveFunnels.ai led to remarkable improvements in Katomaran’s customer engagement and sales metrics. The implementation of video chatbot plugins offered interactive live videos that addressed customer queries, assisted in decision-making, and qualified leads, resulting in a significant increase in conversions and more business closures. Scalability and consistency provided by Adaptive Funnels also helped reduce dependence on sales teams and lowered training costs.
Results: Katomaran expanded its market reach by breaking language barriers, allowing them to access new markets and diversify their customer base. This led to enhanced customer satisfaction and loyalty, as personalized experiences in native languages improved customer satisfaction and encouraged repeat business and advocacy. They achieved an impressive 2X increase in their sale conversions.
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